Insights & articles

Practical thinking for insurance leaders.

In-depth articles drawn from real audit, AI and transformation engagements with Lloyd's participants, MGAs and insurers — no recycled trends pieces.

Featured articles

Audit, AI, resilience and transformation

Lloyd's coverholder audit

Lloyd's Coverholder Audit Checklist: Key Areas of Focus and How to Prepare

A practitioner's checklist of the areas that frequently attract scrutiny in Lloyd's coverholder audits — and how to prepare evidence, controls and governance before the audit starts.

9 min readRead article →
MGA internal audit

MGA Internal Audit Framework: A Practical Guide for Growing MGAs

How a growing MGA should establish a proportionate, risk-based internal audit function — operating model, three lines of defence, audit universe, risk assessment, plan, methodology, remediation governance and audit committee oversight.

10 min readRead article →
AI governance

AI Governance for Insurance Companies: Managing Risk, Compliance and Innovation

What a workable AI governance framework looks like inside an insurance company — model inventory, control gates, human-in-the-loop, regulator-ready evidence — without freezing innovation.

11 min readRead article →
Operational resilience

Operational Resilience in Insurance: What Boards Need to Know

Boards now own operational resilience. A plain-English brief on important business services, impact tolerances, third-party concentration, scenario testing and what good board reporting looks like.

10 min readRead article →
Insurance transformation

Insurance Transformation: Why Most Programmes Fail and How to Deliver Change Successfully

Most insurance transformation programmes overrun, overspend or quietly die. The five recurring failure modes — and the operating-model, governance and delivery moves that make programmes land.

11 min readRead article →
Janthana Kaenprakhamroy interviewed at an industry conference
Media & interviews

On-camera commentary for industry media.

Regular contributor on insurance AI, the Lloyd's market and the future of MGA distribution — available for podcasts, broadcast and conference interviews.

Free guides

10 Common Findings in Lloyd's Coverholder Audits

A practical checklist for MGAs and coverholders preparing for managing-agent oversight.

AI Readiness Assessment for MGAs

A 1-page diagnostic covering data, governance, distribution and underwriting controls.

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Occasional notes on insurance transformation, governance, AI and lessons from running a regulated MGA. No spam, unsubscribe any time.

Occasional notes on insurance, governance and AI. Unsubscribe any time.